The seamless implementation of a modern Point of Sale (POS) system is a critical component of any retail business's success, particularly for large, multinational brands. Our on-field service provides a comprehensive and meticulously planned approach to EVA system installation and migration, ensuring a smooth transition with minimal disruption to store operations. We leverage cutting-edge technology and established best practices to deliver a superior service experience.

From Unboxing to Fully Operational: A Multi-Phase Approach

Our process is designed to handle every aspect of a new store installation or a major technology relocation. We manage the entire lifecycle of the new IT infrastructure, from initial hardware delivery to final testing and deployment.

Phase 1: Pre-Deployment & Zero-Touch Provisioning Before our team even arrives on-site, a significant portion of the work is already underway through advanced Mobile Device Management (MDM). Utilizing a solution like Jamf, we can prepare all Apple devices—iPhones, iPads for both Employee-Facing Displays (EFD), and Customer-Facing Displays (CFD)—for "Zero-Touch Deployment." This revolutionary approach allows devices to be shipped directly to the store. The moment they are powered on and connected to the internet, they automatically enroll in our management system. This process configures them with the necessary apps, security policies, and settings without any manual intervention, ensuring a standardized, secure, and ready-to-use device from day one.

Phase 2: Core IT Infrastructure Setup Our technicians arrive with a detailed plan for the physical installation. The first step is to set up the central nervous system of the store's IT: the IT cabinet. This involves installing and configuring new switches, such as Meraki devices, to create a robust and reliable network foundation. Thin clients are integrated into the network, and all network connections are tested to ensure a stable backbone for all connected systems.

Phase 3: POS and Mobile System Integration Once the network is established, our team moves to the checkout counters. The iPads are mounted in their stands, and all peripherals, including printers, barcode scanners, and card terminals, are connected. The iPhones designated as mobile POS (mPOS) are also configured with the necessary retail applications, allowing associates to assist customers from anywhere on the sales floor. For "Tap to Pay" functionality, the iPhones are securely set up to accept contactless payments directly, providing a seamless and modern checkout experience.

Phase 4: Final Testing & Go-Live The final phase is a critical collaboration with store management. Our technicians work with the on-site team to perform a comprehensive series of tests. This includes verifying all device pairings (such as the EFD and CFD), confirming that the barcode scanners are correctly configured, and conducting a full range of test transactions. This includes cash, card, and refund processes, ensuring that every function of the new EVA POS system is working flawlessly. Only after a final checklist is completed and approved do we officially hand over the system, providing the confidence that the store is ready for business.

By choosing a partner with expertise in modern IT infrastructure and Apple's management ecosystem, you ensure a smooth, secure, and highly efficient transition, allowing your team to focus on what they do best: serving customers.