Installing and servicing ordering terminals, such as the self-service kiosks found in modern restaurants like McDonald's, KFC, and others, requires a specialized and meticulous approach. These systems are the core of a modern quick-service restaurant's operations, and their seamless functionality is critical for customer experience and business efficiency.

Our on-field service provides end-to-end support for these digital ordering solutions, covering everything from initial setup to ongoing maintenance.

• Customized Installation: We manage the entire installation process, ensuring the terminals are correctly mounted, securely cabled, and integrated into the store's network infrastructure. This includes setting up switches and connecting to the main IT cabinet to guarantee reliable communication with the POS system. We also ensure each terminal is positioned for optimal customer flow and accessibility.
• Software and Hardware Configuration: Our technicians configure both the hardware and software for immediate use. This involves loading the latest menu data, configuring payment options, and setting up the system for seamless integration with the kitchen display system (KDS).
• Tap to Pay Solutions: A key component of our service is the integration of modern payment methods. We install and configure "Tap to Pay" solutions, enabling customers to complete their transactions quickly and securely using contactless cards, smartphones, or smartwatches. This provides a fast and convenient checkout experience, reduces queue times, and aligns with the modern digital habits of consumers.
• Ongoing Maintenance and Support: Beyond installation, we provide a full-service support model. This includes troubleshooting hardware and software issues, performing routine maintenance to ensure optimal performance, and providing on-call assistance to resolve any emergencies that may arise. Our goal is to ensure maximum uptime for your ordering terminals, allowing your team to focus on preparing and serving food.

By partnering with us, you can trust that your self-service terminals are professionally installed, fully integrated, and reliably maintained, providing a robust solution that enhances customer satisfaction and operational speed.